Terms of Service
By using the Coachfinders.co.uk website, you (the 'User') agree to be bound by all of the following terms and conditions. These terms govern your use of this website and the services provided by Coach Finders. Please read them carefully.
Coachfinders.co.uk (Coach Finders) is an enquiry generation website that seeks to provide non-chargeable assistance to Users by matching their coach hire needs with reputable third-party coach operators, providers or agents deemed suitable and capable of providing the required service.
Coach Finders does not operate any coaches or provide any direct coach hire service, and all participating coach operators, providers or agents are selected at our sole discretion. We do not act on behalf of any website User, coach operator, provider or agent, and Users must make all necessary checks and confirmations directly with any coach operator, provider or agent they engage with before entering into any agreement with them.
Coach Finders does not enter into any contract, financial or otherwise, with Users of our website and cannot be held liable for any loss whatsoever or arbitrate in any dispute that may arise between Users and any coach operator, provider or agent they have engaged with.
Privacy
All User information provided to Coach Finders shall be held by us in accordance with the Data Protection Act 1998 and GDPR (General Data Protection Regulation 2018).
Suitable security measures are in place to protect all personal data submitted to us through this website, and User data will only be held by us for as long as necessary (usually up to 90 days) to provide the service as stated above, after which time it is normally deleted from our system.
Our primary objective is to facilitate seamless connections between Users and reputable third-party coach hire operators, providers or agents. In order to match your coach hire requirements we may share your data that you have submitted to us with these trusted third parties.
The shared User data may include essential information such as your name, contact details, travel preferences, and specific requirements related to your coach hire request. This data sharing is carried out solely for the purpose of fulfilling your coach hire needs and enabling an efficient booking process between you and third-party coach operators, providers or agents.
Rest assured that we only collaborate with established third parties who adhere to their own strict data privacy and protection measures, and they are obligated to handle your data in accordance with their own privacy policies and applicable laws.
By using the Coach Finders website, you acknowledge and consent to the sharing of your User data with third-party coach hire operators, providers or agents for the purpose of matching you with a potentially suitable service and facilitating your booking process.
No financial details or payments are requested from Users of Coachfinders.co.uk by us at any stage.
In order to gather reviews and ratings from Users of the Coach Finders website, we may share limited customer data with trusted third-party review websites for the purpose of requesting reviews and managing User data on these platforms.
Please note that any data shared with third-party review websites will be subject to their own privacy policies and terms of service, and by using the Coach Finders website, you consent to us sharing your limited customer data with these review websites. This includes information necessary for review requests, such as your name, email address, and details related to your coach hire experience.
Tracking Cookies
The only cookies used on the Coachfinders.co.uk website are for User behaviour purposes, to facilitate statistical website reporting and to protect against potential abuse. No personal data is collected via cookies.
Contact us
You have the right to request details of the information we have about you at any time. If you would like to make an enquiry regarding the data we hold about you or have any questions about how we handle your personal information, please contact us and we will respond as soon as possible.
Coach Finders (London)
Mutual House
70 Conduit Street
London
W1S 2GF
For the fastest response please use our contact page.
We are registered with the Information Commissioner’s Office (ICO) to act as a data controller under the Data Protection Act 1998 with the following registration number Z3574471.